Terms of service

Welcome to Equestrian Universe. The terms "we", "us" and "our" refer to Equestrian Universe. Equestrian Universe operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the "Services"). Equestrian Universe is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced here (the "Terms"), describe your rights and responsibilities when you use the Services. Please read them carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access the Services.

1. Access and account

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own or manage. To use the Services you may be asked to provide certain information, such as your email address, billing, payment and shipping information. You represent that all information you provide is correct, current and complete, and that you have the right to provide it. You are responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer, sell, assign or license your account to anyone else.

2. Our products

We make every effort to display our products and services accurately. However, colors and product appearance may differ from how they appear on your screen depending on your device and its settings. We do not warrant that the appearance or quality of any product will meet your expectations or be the same as depicted online. All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any products we offer to any person, region or jurisdiction.

3. Orders

When you place an order, you are making an offer to purchase. Equestrian Universe reserves the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance, and we must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as we may be unable to accommodate changes or cancellations after an order is accepted. If we do not accept, change or cancel an order, we will try to notify you using the contact details you provided. Your purchases are subject to return or exchange solely in accordance with our Return & Refund Policy. You represent that your purchases are for your own personal or household use and not for commercial resale or export.

4. Prices and billing

Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless stated otherwise, posted prices do not include taxes, shipping, handling, customs or import charges. You agree to provide current, complete and accurate purchase and payment information for all purchases, and to promptly update your account information so we can complete your transactions and contact you as needed. You represent that the payment information you provide is true and correct, that you are authorized to use the payment method, and that you will pay all charges incurred at the posted prices, including shipping and applicable taxes.

5. Shipping and delivery

All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing or events outside our control. Once we transfer products to the carrier, title and risk of loss pass to you. Full shipping details are described in our Shipping Policy.

6. Intellectual property

Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video and audio, and the design, selection and arrangement thereof, are owned by Equestrian Universe or its licensors and are protected by intellectual property laws. These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store or transmit any material on the Services without our prior written consent. Equestrian Universe names, logos, product and service names, designs and slogans are trademarks of Equestrian Universe. All other names, logos and trademarks on the Services are the property of their respective owners.

7. Optional tools

You may be provided with access to third-party tools that we neither monitor nor control. You acknowledge that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions, and without endorsement. Any use of optional third-party tools is entirely at your own risk, and you should make sure you are familiar with and approve of the terms on which they are provided.

8. Third-party links

The Services may contain links to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites, and we are not liable for any harm related to your use of them. Please review the third party’s policies carefully before you engage in any transaction.

9. Relationship with Shopify

Equestrian Universe is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Equestrian Universe. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Equestrian Universe, including any injury, damage or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or related to your purchases and transactions with Equestrian Universe.

10. Privacy policy

All personal information we collect through the Services is subject to our Privacy Policy. Because the Services are hosted by Shopify, certain information may also be subject to Shopify’s privacy policy. By using the Services, you acknowledge that you have read these policies.

11. Feedback

If you submit any ideas, suggestions, feedback, reviews or other content ("Feedback"), you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish and display that Feedback for any purpose, including commercial use. You represent that you own or have the rights to your Feedback, and that it does not violate the rights of any third party. We are under no obligation to keep Feedback confidential, to pay for it, or to respond to it.

12. Errors, inaccuracies and omissions

Occasionally information on the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability. We reserve the right to correct any errors and to change or update information, or cancel orders, if any information is inaccurate at any time without prior notice, including after you have submitted your order.

13. Prohibited uses

You may use the Services for lawful purposes only. You may not use the Services for any unlawful or malicious purpose, to violate any laws, to infringe our or others’ intellectual property, to harass or harm any person, to transmit false or misleading information, to send spam or unsolicited advertising, to impersonate any person or entity, to upload viruses or malicious code, to collect or track the personal information of others, or to interfere with or circumvent the security features of the Services. We reserve the right to suspend or terminate your access if you violate any part of these Terms.

14. Termination

We may terminate this agreement or your access to the Services at our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. Provisions that by their nature should survive termination will continue to apply, including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification and Governing Law.

15. Disclaimer of warranties

The information presented through the Services is provided for general information only, and any reliance on it is at your own risk. Except as expressly stated by Equestrian Universe, the Services and all products offered through them are provided "as is" and "as available" without any representation, warranties or conditions of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title and non-infringement. We do not guarantee that your use of the Services will be uninterrupted, timely, secure or error-free. Some jurisdictions do not allow the disclaimer of certain warranties, so some of the above may not apply to you.

16. Limitation of liability

To the fullest extent permitted by law, in no case shall Equestrian Universe, our directors, officers, employees, affiliates, agents, contractors or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including lost profits, lost revenue, loss of data or replacement costs, arising from your use of the Services or any products, even if advised of their possibility. To the maximum extent permitted by law, our total liability for any claim related to an order is limited to the amount you paid for that order.

17. Indemnification

You agree to indemnify, defend and hold harmless Equestrian Universe, Shopify, and our affiliates, officers, directors, employees, agents, contractors and licensors from any losses, damages, liabilities or claims, including reasonable attorneys’ fees, arising out of your breach of these Terms, your violation of any law or the rights of a third party, or your use of the Services.

18. Severability

If any provision of these Terms is found to be unlawful, void or unenforceable, that provision will be enforceable to the fullest extent permitted by law, and the unenforceable portion will be severed from these Terms without affecting the validity of the remaining provisions.

19. Waiver and entire agreement

Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of that right or provision. These Terms and any policies posted by us constitute the entire agreement between you and us and govern your use of the Services, superseding any prior agreements between you and us.

20. Assignment

You may not assign or transfer these Terms or any of your rights or obligations under them without our prior written consent, and any such attempt will be void. We may assign or transfer these Terms and our rights and obligations without restriction.

21. Governing law

These Terms and any separate agreements whereby we provide you Services are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. You and Equestrian Universe consent to venue and personal jurisdiction in the state and federal courts located in Wyoming.

22. Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

23. Changes to these Terms

You can review the most current version of these Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically. Your continued use of the Services after any changes are posted constitutes acceptance of those changes.

24. Contact

Equestrian Universe
1021 E Lincolnway #9147, Cheyenne, WY 82001, United States
Phone: +1 307 400 8256
Email: info@equestrianuniverse.com
Monday to Friday: 9:00 AM to 6:00 PM (EST)
Saturday and Sunday: 10:00 AM to 4:00 PM (EST)