Privacy Policy

This Privacy Policy describes how Equestrian Universe ("we", "us") collects, uses and shares your personal information when you visit or make a purchase from our store.

Information we collect

When you visit our store, we collect certain information about your device and your interaction with the store, such as your IP address, browser type and pages viewed. When you place an order, we collect your name, billing and shipping address, email address, phone number and payment information needed to process the order. We refer to this together as personal information.

How we use your information

We use your personal information to process and fulfill your orders, communicate with you about your order, screen for potential fraud, and, when you have opted in, send you marketing emails about new products and offers. You can unsubscribe from marketing at any time via the link in every email.

Sharing your information

We share personal information with service providers who help us operate our store, such as Shopify (our e-commerce platform), payment processors and shipping carriers. We may also share information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights. We do not sell your personal information for money.

Cookies

Our store uses cookies and similar technologies to keep your cart working, remember your preferences and understand how visitors use our store. You can manage cookies through your browser settings.

Your rights

Depending on where you live, you may have rights to access, correct, delete or restrict the use of your personal information, and to opt out of certain data sharing for targeted advertising. To exercise these rights, contact us using the details below.

Data retention

We keep order information for our records as long as needed for legal, tax and accounting purposes, unless you ask us to delete it where the law allows.

Children’s data

Our store is not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the details below and we will delete it. We do not knowingly sell or share the personal information of individuals under 16 years of age.

International transfers

We are based in the United States, and your personal information may be transferred to, stored and processed in the United States or other countries where we or our service providers, including Shopify, operate. These countries may have data protection laws that differ from those in your country. Where required, we take steps to ensure your personal information receives an appropriate level of protection wherever it is processed.

Changes

We may update this policy from time to time to reflect changes to our practices or for legal reasons. The current version is always available on this page.

Contact

Equestrian Universe
1021 E Lincolnway #9147, Cheyenne, WY 82001, United States
Phone: +1 307 400 8256
Email: info@equestrianuniverse.com
Monday to Friday: 9:00 AM to 6:00 PM (EST)
Saturday and Sunday: 10:00 AM to 4:00 PM (EST)